7 Point Guarantee

1We guarantee the products we sell are all exactly the quoted PURITY AND STANDARD, or better, or you can return your bullion within 7 days and we’ll refund your money or exchange your product without question. See more about our expert product knowledge and testing technology, click here.
2Guaranteed DELIVERY AT THE AGREED TIME or we’ll give you a free 1 oz fine silver coin, round or bar for Free.
3We guarantee to keep you informed with AUTOMATIC EMAIL UPDATES and account status updates otherwise you can call or email us at any time for an order update.
4We guarantee you can get most cost effective bullion buying options: choose the scheduled delivery option and save at least 0.95%. If we don’t offer a discount to you online, call us and we will give you the BEST DISCOUNT AVAILABLE!
5We guarantee the FASTEST and SIMPLEST process in NZ, as well as LIVE ONLINE ORDERING , and if you find a faster, easier ordering process let us know and one of our agents will take you to lunch so you can tell us how we can make it better!
6Your money and bullion transaction is 100% SECURE. If you are a new customer and want proof of this, you can choose the deposit option (Pay a deposit & remainder paid on delivery/pick up)
7Furthermore, we guarantee we deliver with GOLD SERVICE! We strive hard to ensure all our customers are happy and enjoy a smooth simple trade. If you buy over 300 oz of silver or 20 oz of gold, and are not happy with our product or service we will give you $100 worth of gold for free! (If your purchase is below this amount talk to us, we will rectify any issue.)
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